Giant Eagle is all about making shopping for contacts easy as pie, but if you have a question or issue—our Customer Service Team is all ears.
You can reach our staff by phone, fax and email. And while we're open to carrier pigeons, those three work best. However, if you're not in the mood to chat or email, you may be able to find the answer to your question on our FAQ page.
Phone/Fax
- Toll-Free Phone: 1-877-868-8947
- Monday - Friday 8:00 a.m.-8:00 p.m. (EST)
- Saturday 9:00 a.m.-5:30 p.m. (EST)
- Sunday 12:00 p.m.-7:00 p.m. (EST)
- Local/International Phone: 614-658-3970
- Fax: 1-877-291-8154 or 614-921-9866
- Customer Service: [email protected]
Mailing Address
- Giant Eagle Contact Lenses
- Customer Service Dept.
- 4265 Diplomacy Dr.
- Columbus, OH 43228-3834